FAQs

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Here are the answers to some of our most frequently asked questions:
 

How much deposit do I have to pay to hold a room?

To hold a room you need to pay at least your first weeks rent. This will vary per building you want to book a room at.
 

What utilities are included?

Your rent covers water, electricity, gas and W-Fi. However, if you want to bring a TV you’ll need to pay for your own TV license.
 

How do I apply for a room?

To apply for a room you’ll need to complete an online application through our application website.
 

What is a guarantor?

If you pay your rent in installments you will need a guarantor. A guarantor will then pay your rent if, for any reason, you are unable to do so.

 

What size are the rooms?

The room sizes vary per building. We suggest you look at each buildings page to get a better idea or call the buildings reception to plan a visit in person.
 

Who does the cleaning?

All communal areas are cleaned daily at our sites except for at Park House, which is cleaned once a week. We don’t clean your rooms, but we do have a communal vacuum cleaner you can use.
 

Can I smoke?

All of our buildings are no smoking buildings. To smoke you’ll have to leave the building.
 

What do I have to bring with me?

You’ll need to bring your own bedding and kitchen items.
 

Are the building single or mixed sex?

All our buildings are mixed sex with the exception of Goldsmiths House which is female only. At our mixed sex sites you can request to be located in a single or mixed sex section.
 

Is Wi-Fi available?

All our buildings have Wi-Fi up to 150 Mbps throughout.


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