08/05/2026

We can confirm that you can now return home to Park House. Thank you for your patience and cooperation throughout this time.

We know being displaced at short notice has been far from easy, and we appreciate your understanding.

______

Last week, Park House experienced an unexpected power outage. As a precaution, we relocated residents to temporary accommodation while we investigated and worked to resolve the issue.

Although we initially expected this to be a short-term arrangement, circumstances beyond our control mean that residents will now remain in alternative accommodation until at least 13 May.

We understand this may be unsettling, and we sincerely appreciate everyone’s patience and understanding during this time. To help keep you informed, we have developed a set of FAQs and will continue to provide regular updates as more information becomes available.

 

 

Frequently Asked Questions

Yes. We want to ensure you are not out of pocket as a result of this situation. Please keep all receipts for any reasonable additional expenses, which will be reimbursed in line with your daily allowance. We will share further details on the process shortly.

As of Friday 8 May, all residents are welcome to return to Park House. We have carried out all the necessary remedial work and health and safety checks and can confirm it is safe for all residents to return. 

We understand that some residents may have experienced losses. Food and drink affected by the outage is covered by insurance, and reasonable costs will be reimbursed. Further guidance on how to claim will follow.

We recognise that this disruption may have an impact on your studies. If required, we can provide a formal letter to your tutor or university outlining the situation. Please contact us if this would be helpful.

We are committed to keeping you informed and will continue to provide regular updates as more information becomes available. Thank you again for your patience and understanding.

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