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2020/21 Contracts Update

Due to the uncertainty around Covid-19 and the impact it may have on the education sector in 2020/21, we have made some things clearer in our terms and conditions.

Collecting belongings left in your room?

If you've departed your accommodation because of the Covid-19 lockdown and left your belongings, you'll be keen to return to collect them. The good news is that the UK Government advised on Thursday 21st that students...

National Student Housing Survey

Tell us what we got right and what we could've improved on this year by completing the National Student Housing Survey. Find out more.


We've put together some useful advice and information. Find out what you need to do if you have concerns. 


Online scams: don't get caught out

Cyber criminals are taking advantage of the coronavirus crisis – don’t get caught out with an online scam. The National Cyber Security Centre (NCSC) has come up with some handy guidance 

Coronavirus update: Rent and contracts

On Tuesday 21 April, we announced we would not be offering refunds on rent payments you've already made. In light of recent feedback, we've now updated our position. 

Mental health and wellbeing

Now, more than ever, it's important to take care of your mental health and wellbeing. You're not alone. There is support for you during this difficult time. We've put together some useful links and resources to help...

University Mental Health Day

Thank you to everyone who joined the conversation for University Mental Health Day. There were some really inspiring messages and words of advice from students and our staff. See them here.